Category: Product

Building a LiveChat Integration in 20 Minutes with Agent App Extension

Starting a new web application project is time-consuming. Configuring the webserver, connecting the domain, setting up the certificate, writing even the simplest backend or creating basic draft takes too much time. Many ideas die because the preparations take too long. In an attempt to remedy this, Fog Creek, the creators of Trello, started Gomix, a website which simplifies the process by taking the administrative work off your shoulders. We instantly fell in love with this idea! We decided to show you how you can combine the power of Gomix and LiveChat.

6 Tips for Clear Email Communication

Email has been with us for 20 years now, but we can still improve the way we use it with a few easy tips. Writing proper messages and maintaining clear email communication at all times gives your team a number of benefits: everyone is on the same page when discussing a topic, there’s a higher probability of inducing valuable discussion, it’s easier to get back to discussed topics after a long time. Tips mentioned in the article result from my experience gained when working with the LiveChat team. Thankfully, all of us understand that writing proper emails is important. It helps us work more efficiently and, as a result, build a better product.