I’ve recently stumbled upon a post by Jason Fried where he discusses the efforts Basecamp took to speed up their API. When I logged in to my Basecamp account and started poking around, it felt very responsive and much quicker than before. Having some issues of our own with LiveChat API speed, I was pretty impressed. I decided to dig a bit deeper.
Have you ever encountered a poor text selection solution? For instance, most web applications offer API keys that can be used by developers and when the key is offered in plain text format, it can be problematic to quickly copy & paste it into the console.
It feels like a lot of time has passed since the launch of iOS 7. Changes that initially got a lot of people really worked up don’t seem to bother anyone anymore. It’s strange that we’ve got used to all those freaky features like psychedelic colors, extreme minimalism and buttons that don’t look like actual buttons.
We have been maintaining two versions of the same product for 11 months. We’ve managed to convert 66% of our customers to the new product. I’d like to share with you our experience of migrating the customers to the new product.
“The devil is in the details,” people tend to say. When it comes to designing a product, it is often very true. The more attention you’ll pay to all the little things, the more pleasing your product will be.
Imagine coming to work on a Monday morning, full of energy after a relaxing weekend, and it turns out you have an empty todo list. “Hell yeah,” you might think. “Finally, I have some time to rewrite that XYZ module. After all, it’s just a piece of crap.” Wait. Think for a second before digging into that 8-hour task. Will your customers see any difference? No? Then you’re probably planning to waste the whole day on trying to convince yourself you’ll do a good job today. But the reality is it won’t be a good job at all.
Banners can feel a little bit old-school, especially when considering all the fancy tools e-marketers have at their disposal nowadays. However, they are still vital for your site’s growth, so we decided to create a promotional LiveChat banner. Watch the video and see how we go about creating LiveChat banner. This is around 50 minutes of work packed into a 2-minute video. Enjoy!
Many software developers fail to understand the principles of designing notifications the right way. It sounds like a simple feature, but when you look at it from the end–user’s perspective, there are some important things that need good execution.