Unique user activity during weekdays and weekends
The chart below shows how a typical day (a Thursday in this case) looks like when it comes to agent activity on LiveChat:
Chart #1: Unique hourly users (Amplitude).
The peak happens around 4 p.m. CEST. The lowest number of users is logged in around 5 a.m. CEST.
Here’s how the same chart looks like for weekend (a Saturday):
Chart #2: Unique hourly users on Saturday.
As you can see, there’s less companies with chat available during weekend.