Reporting Overview

1 minutes reading time • last modified 10/15/2019

Introduction

LiveChat Platform lets you extract data from all the Reports available in LiveChat. You can use this data to create your own reports, build custom dashboards or set up custom email reporting.

See Reports API Reference

Use cases

There are number of ways to leverage Reports API:

  • export data to Excel (see blogpost) or 3rd-party analytics and BI tools ,
  • create dashboards for teams (like this one),
  • set up alerting and notifications for specific metrics,
  • schedule custom email reporting.