Using Conversational Interfaces to Build (Better?) Web Forms

2016 was the year of everything going conversational and it doesn’t seem like something will change in 2017. We’ve seen a massive boom of bots. Every business wants to have a bot now, no matter the reason why. Is it a fad? Or maybe a fear of missing out and staying behind the competition? One thing is certain: bots are cool because they are becoming more and more precise. They also provide a glimpse into the future. After all, we love what’s fresh and innovative.

Building a LiveChat Integration in 20 Minutes with Agent App Extension

Starting a new web application project is time-consuming. Configuring the webserver, connecting the domain, setting up the certificate, writing even the simplest backend or creating basic draft takes too much time. Many ideas die because the preparations take too long. In an attempt to remedy this, Fog Creek, the creators of Trello, started Gomix, a website which simplifies the process by taking the administrative work off your shoulders. We instantly fell in love with this idea! We decided to show you how you can combine the power of Gomix and LiveChat.

Testing Angular 2 apps – Part 1: The beginning

Angular 2 tends to be one of the hottest front-end framework last time. We decided to give it a try and now we are about to share thoughts on that topic. You can find some awesome articles over the web on how to make your first components or even much more advanced topics but we found it not enough to create big scalable application (like the LiveChat apps are).

Going back in the history, one of the reasons Angular 1 was introduced was a problem of testing front-end apps. It solved that problem quite nice and version 2 follows that path despite of being totally new piece of code.

Installation and update systems for Windows. Part 2: ClickOnce – as simple as it gets?

In early 2014, inspired by the Slack desktop application for OS X, LiveChat decided to create a new desktop application in a form of a smart client – a web application wrapped in a desktop application window. The new application, based on new technologies, provided the opportunity to search for new solutions for application installation and update. We decided to use C# and .Net Framework to create the new LiveChat Smart Client application, as it seemed like the most native development environment for Windows operating system.

Installation and update systems for Windows. Part 1: The history of LiveChat application

LiveChat desktop application for Windows took many shapes and forms over the years, but regardless of its features and appearance, two of its tasks are common for practically all desktop applications: installation and update. In this series of blog posts, I will describe installation and update systems that the LiveChat application used before and uses now. This will also show you how the application itself changed with time.

What is SPF – Sender Policy Framework

Spoofing is a type of a computer attack in which the attacker pretends to be someone else. In particular, email spoofing is an attack in which the attacker sends an email with a fake "From:" field. You can compare it to sending a traditional mail with forged return address.

If you are using one of the popular email services such as Gmail or Yahoo, you don't need to worry about that. These providers keep security on the high level. But if you are just the owner of an internet domain, you should be aware of the spoofing vulnerability (even if you don't send emails on your own).