Thoughts, solutions and tips from the LiveChat Team. We share our +15y experience in building awesome products!
It's been hectic in here. We've enabled time period comparisons and introduced Heatmaps- a new way of presenting data. But we're not stopping here! What would you say if we encouraged you to develop other report types?
Creating widgets in our Developer Console takes only a few steps, but you can speed up the process even more. A way to do that is by deploying your app with just two actions: drag and drop.
Written communication via messengers opens the door to numerous conversations with people from all over the world. Unfortunately, it has its limitations. We'll show you how to overcome some of them with the use of Chat Widget Moments.
We’re continually working on redesigning our app. In the upcoming week, we will ship the Tickets section with a fresh, new look. Check out what’s going to change.
Imagine that all you need during a chat is always at your arm’s length... Wouldn’t the chatting routine be more efficient and convenient? This is what we believe in - making the chatting experience as smooth as possible
Time is priceless when chatting with customers. We believe that having the right tools at hand is crucial to effective customer service. We created a new Building Block: Chat Actions to help you improve your workflow.
Learn how OAuth 2.0 works, and how to use it with your LiveChat app for smooth authentication and authorization process
Continuing with the topic of creating libraries, we will discuss more advanced use cases and functions: proxy directories, code splitting and more.
Creating libraries properly is a vital topic, but the sources are scarce. This article will show how to squeeze the most out of the modern build toolchain: how to configure the tools, how to create an isomorphic library, and how to prevent the unused parts of the application from landing in clients’ applications.
React and React Native are growing in popularity and they probably will be the leading frameworks in 2018. According to StackOverflow’s 2017 Developer Survey, React is the most loved library and it also took the fourth place among the most popular frameworks. At LiveChat, we couldn't ignore that trend, so we decided to add React and React Native modules to our collection.
Single-page applications are a thing nowadays. You can easily add LiveChat to your app with our React, React Native, Angular, and AngularJS components.
Onboarding is like a first date. Learn what we at LiveChat learned from our mistakes and what we do to constantly improve the user onboarding process.
Meet Octopus, a wiki tool with software diagrams. Open source, server-less, extremely user-friendly. Brought to you with love by the LiveChat team.
2016 was the year of everything going conversational and it doesn’t seem like something will change in 2017. We’ve seen a massive boom of bots. Every business wants to have a bot now, no matter the reason why. Is it a fad? Or maybe a fear of missing out and staying behind the competition? One thing is certain: bots are cool because they are becoming more and more precise. They also provide a glimpse into the future. After all, we love what’s fresh and innovative.